Mind That is a facility and asset job management platform designed to simplify job assignment and asset tracking, ensuring the properties you manage stay well-maintained and under control.
Urban Lightbulb are the Software Developers behind Mind That in collaboration with Niche FM, a leading facility management company. Mind That is built for industry professionals who need reliable, efficient management tools.
Watch Mind That in Action
Jobs & Ticket Management
Streamline your job management! Receive and review tickets, convert them into jobs, and assign them to skilled contractors—all with complete visibility from start to finish.
Portal Visibility
Portals provide a secure, password-free way to share job, asset, or vendor details. Easily communicate with external parties—no login hassles, just seamless access to the information they need.
Powerful CRM
Mind That offers a simple yet powerful record-keeping system for contractors, suppliers, tenants, landlords, and site locations. Keep key information organised with full audit trails, track documents and assets, and quickly access communications, jobs, and linked assets — all in one place.
Fully customisable
Every business operates differently—Mind That adapts to yours. Customise the suite to fit your needs by adding custom fields to control the information you collect and store. Tailor email and PDF templates for professional, branded communication with stakeholders, and create a fully white-labeled experience that reflects your brand.
Proactive Approach
Plan, schedule, and assign maintenance jobs with ease. Quickly track upcoming tasks, review job history across assets, and gain insights into fault frequency and past incidents for better decision-making.
Automations & Workflows
Automate your workflow with Mind That. Set up advanced automations based on dates, record updates, or events. Trigger actions, send reminders, update stakeholders, and create alerts — ensuring the platform works exactly how your business needs it to.